General Conditions of Sale
- Object, Company identity and contact information.
These Terms and Conditions are intended to regulate the relationship between SOULANDSOUL.COM, company of Saudi nationality, residing in Saudi Arabia, and Customer (hereinafter the Customer), concerning all transactions through the website http://soulandsoul.com/.
2. Applicability of the general conditions of sale
Each order placed on the website soul&soul http://soulandsoul.com through the Internet shall be governed by these Terms and Conditions. By placing an order, you acknowledge that you have read, understood and accepted, without reservation, these General Conditions of Sale, so we remind the convenience that read in detail.
The Soul&soul reserves the right to modify these Terms and Conditions by posting on this page for an updated version of them, which will apply to all orders that are subsequently made at the time the soul&soul publish the new version of its General Conditions of Sale on the website.
By placing an order through this website, the client makes a request to buy the products you have selected under these General Conditions of Sale.
The products are offered on this website within the limits of the quantities available. Should your order exceed stocks, you would be informed forthwith.
4. Order Confirmations
With the acceptance of these Terms and Conditions, orders placed over the Internet and confirmed by The soul&soul constitute a binding and fully effective contract between the parties. The Soul&soul reserves the right to refuse orders for reasons of force majeure or in the event of default. The information recorded by Soul&soul is absolute proof of the order and the entire transaction. The information recorded by the payment system constitutes absolute proof of financial transactions. If the product did not meet with contracted available, immediately inform Customer who is integrated in the amount paid less than fourteen (14) days from the communication term. In connection with the provisions of the previous point, The Soul&soul may offer no price increase, a product of similar characteristics that have the same or higher quality. In this case, the Customer may also exercise their rights of withdrawal and resolution in the same terms as if they were good initially required.
The prices payable for the items Customer requests are those displayed on this website at the time the Customer places the order, and detailed confirmation thereof, including VAT or any other tax enforcement, shipping or any other. In addition, You may see prices of products The soul&soul on the website of Soul&soul: www.soulandsoul.com
The corresponding shipping charge will be billed based on the published rates on this website at the time the Customer places the order, calculated especially depending on the size of the order and the delivery method the customer has selected, being Customer duly informed of these amounts before applying the order.
All Soul&soul confirmed orders will be delivered to the delivery address the customer specified when ordering and the time period linked to the service chosen by the customer and will be confirmed with your order. Deliveries of orders can only be made in specified geographic areas on this website. Should the delivery of the order could not be performed for reasons beyond Soul&soul, The Soul&soul will attempt to contact the customer to agree on a new date and place of delivery. If the delivery could not be effected, the order will be returned to the warehouses of Soul&soul and from that moment he shall pay in full the amounts received by the Customer within fourteen (14) calendar days.
7. Verification of the goods
Please note that the Customer is responsible for verifying the quantity, condition and status of the goods at the time when this will be delivered. If you notice any damage to the product or merchandise is incomplete, the customer can contact and notify Soul&soul within 14 days following the delivery of your order. Once certified by Soul&soul that the defect comes from some attributable to the same cause, the company will replace such goods without charge.
The client can exercise the right to return only nonfood items only possible to return within 7 days in new condition.
Payments made by credit card will be charged once the customer receives mail confirmation of his order. The details of his credit card will be encoded for security reasons.
10. Legal guarantee of products
The products are guaranteed in accordance with the specific terms and conditions detailed in the product documentation. Please refer to this documentation for details on product warranty and the use, operation and maintenance of brand products Soul&soul. Food products offered under the brand Soul&soul l have successfully passed all quality controls required by applicable law.
The language in the concluded contract between Soul&soul and the Customer is English.
12. Force Mayor
The Soul&soul guarantees the quality of the products contracted through its website. They are guaranteed all the rights that the laws in force grants to consumers and users. The Soul&soul will make every reasonable effort to fulfill its obligations. However, The Soul&soul cannot be responsible for delays or failure to deliver caused by circumstances beyond its reasonable control. Such circumstances include strikes, wars, natural disasters or any other situation that may prevent the production, transportation or delivery of products. In case of delays, The Soul&soul carry out its obligations as soon as reasonably possible, and reserves the right to fill any remaining product among its customers fairly and reasonably.
13. Code of Conduct
The Soul&soul believes that its business and the achievement of its objectives should be achieved while respecting its commitment to corporate citizenship so has a Code of Conduct whose mission is to ensure the values that govern all our business operations and commitment to the law. You can access it by requesting it through our mail firstname.lastname@example.org.
14. Customer Responsibilities
The Customer undertakes to make proper use of the services and products offered by Soul&soul, without contravening the law or infringe the rights and interests of third parties. The Client guarantees the accuracy of the information provided during the purchase, avoiding causing damage to Soul&soul product of the incorrectness of them. Customer agrees to pay the price of contracted products. Failure to comply with any of these Terms of Sale may result in the rejection of the request by Soul&soul without prior notice to Customer and without giving right to compensation.
15. Applicable law and forum
These Terms and Conditions are governed by Kingdom of Saudi Arabia law and any conflict or discrepancy in the interpretation or application thereof to the courts which, where appropriate, provided the applicable legal rules on jurisdiction will be submitted, in which it serves, in the case of final consumers, the place of performance of the obligation or of the consumer. In the event that the Customer concerned a company, both parties submit, expressly any other jurisdiction, to the Courts and Tribunals of Kingdom of Saudi Arabia..
16. Personal information
Personal data that You provide us are necessary and required for maintenance and performance of the contractual relationship established with soulandsoul.com . Therefore, the customer is informed that their data will be stored in a file called "Clients soulandsoul.com" which is responsible SOULANDSOUL.COM, and will be treated in order to manage the billing and collection of purchased products and, shipping the Soul&soul products that the Customer has requested, the transfer of commercial information on products and services of the Soul&soul, and their rates, discounts and promotions. They may also be used to give you treat opinion polls and for statistical and market trend analysis. Customer may at any time exercise their rights of access.